The cost effective solution for reducing churn & increasing product quality.

Manas is a AI based platform, focused on improving the quality of product and customer experience.

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Benefits

Achieve Higher Customer Growth & Retention

Lower customer contacts and cost by 22%.

Manas reduces the volume of customer contacts from the first week.

In the first year, you will see reduction of up to 22%

Higher Product Quality and Ratings.

Manas uncovers critical product defects early. This helps you prioritise and fix the defects urgently.

Reducing time to fix, volume of defects and number of customers impacted.

Improved customer experience.

Manas uses its unique AI technology to spot customer experience and product issues as they emerge. This continually improves customer experience and satisfaction.

We guarantee that!

Reduce Costs.

Speed up issue resolution by 6x. This will transform product and customer experience. 

And reduce costs by up to 22%.

Easy & Quick Setup.

Easy to start - no code or IT resources required.

Product & customer experience

Improved Contacts &  Ratings.

Customer contacts volume is a good measure of the customer experience. More satisfied customers leads to fewer customer contacts.

Product Ratings is a metric of the product quality. It drives reputation and new customers to the product.

Manas helps to spot early issues with customer and product experience. This could be during acquisition, onboarding, product use, payment, change of address, app upgrade etc.

Earlier you know about the issues, the quicker you will fix them. Fewer customers will be impacted. Customer satisfaction will increase.

All of these leads to lower customer contacts (and cost) and higher product ratings.

Reduce customer contacts and cost by 22%

Increase product ratings by 12% every month

Reduce churn among valuable customers

Increase customer satisfaction and retention.

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retention

A complete retention process.

Retaining customers is difficult. But highly valuable.

Companies successful at customer retention monitor, track and curate the entire customer experience. From onboarding to usage to upgrades.

Even when technical monitoring show healthy systems, customers often have made experience.

Manas tracks the customer's experience of the product, journeys, payments and other processes. You are alerted as soon as something goes wrong.

Manas also identifies customers who are likely to churn, and the reasons for leaving.

Identifies customers who are about to leave

Monitors product faults, feature defects

Monitors customer experience issues

In different countries and languages

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central hub

A centralised hub.

A single unified hub for all your customer experience data.

Monitor product and experience issues, prioritise them, connect to the development team, resolve them before it impacts more customers.

Manas makes it easy to track, search, analyse and report current and historical issues.

Our unique AI technology makes it quicker and cost effective.

One stop hub for all retention related issues

Easy to communicate across the organisation

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Integrated with different data systems

Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Twitter
Youtube
Reddit
Telegram
WhatsApp
Facebook
Zendesk
Intercom
Zapier
Slack
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Twitter
Youtube
Reddit
Telegram
WhatsApp
Facebook
Zendesk
Intercom
Zapier
Slack
Amazon
Telegram
Zendesk
Slack
AppStore
SurveryMonkey
Intercom
Trustpilot
WhatsApp
Microsoft Store
Twitter
Youtube
Typeform
Freshchat
Discord
Livechat
Google Play
Reddit
Steam
Zapier
Facebook
Intercom
Zendesk
Telegram
Twitter
Freshchat
Google Play
AppStore
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
Amazon
SurveryMonkey
Youtube
Reddit
WhatsApp
Facebook
Slack
Zapier
Zendesk
Zapier
Youtube
WhatsApp
Typeform
Twitter
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Reddit
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Facebook
Discord
AppStore
Amazon
Zendesk
Zapier
Youtube
WhatsApp
Typeform
Twitter
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Reddit
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Facebook
Discord
AppStore
Amazon
View all integrations

Good strategy only comes from reliable data.

Get instant recommendations on SEO, content marketing and advertising with auto-generated, detailed reports.

No more juggling between 8 different tools

Draft, schedule and post content with a single software.

Adjust permissions for your entire team.

Work seamlessly from anywhere.

Get notifications when people engage with your content.

Improve your workflow

Set up roles and responsibilities for reviewers, analysts and marketers and create a workflow that flows seamlessly without bottlenecks.

Save 12+ hours/week

Get great exposure with even the most niche audiences, without doing any manual calculations.

Testimonials

Not convinced? Hear from our customers

Manas AI is a great partner to work with
Manas AI has changed the way Deezer gets its product and customer insights.
Their alerts make us rapidly aware of defects in features, product, customer journeys. It has improved our customer satisfaction, product quality while lowering costs.

Manas AI is a great partner.
Patrick
Head of Customer Care, Deezer
Cost Effective Retention Product
Manas is a highly cost effective retention product. They have helped us track all emerging issues. This has been hugely beneficial for customer care, product and payment teams.
And the Manas team is great. They are highly responsive and competent.
MK
Head of Customer Care, Bitpanda
Retention is our strategic focus today. Manas AI is critical to our efforts.
Our sector has become incredibly competitive. Customer Retention has become our company's focus.
Manas AI helps us on multiple fronts: identifying customers at retention risk, identifying sources of risk. They do it across countries, which highly helpful
AG
VP of Customer
Increased Product Ratings by 30%
We release product updates every month, and fixes more frequently. Inevitably, there are defects that are not spotted in testing.
Manas AI is often the first channel to alert us. Their alert system is highly valuable in improving product quality and increase our ratings.
VB
Head of Products

6%

Improved retention every quarter

12%

Improved Product Ratings

22%

Reduction in Customer Care Costs

Our Plans

One to suit your need.
We are easy to start.

Trial

For businesses who want to run a trial to measure the value.
$32/m
Get Started

Advanced

For business who want to improve churn, customer satisfaction and engagement.
$80/m
Get Started

Enterprise

For enterprises with large and complex data volumes, and custom requirements.
$128/m
Get Started

Start reducing your costs right now.

A single AI based platform to identify emerging issues, and help you reduce your customer contacts and costs.

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