The cost effective solution for reducing churn & increasing product quality.
Manas is a AI based platform, focused on improving the quality of product and customer experience.
Benefits
Achieve Higher Customer Growth & Retention
Product & customer experience
Improved Contacts & Ratings.
Customer contacts volume is a good measure of the customer experience. More satisfied customers leads to fewer customer contacts.
Product Ratings is a metric of the product quality. It drives reputation and new customers to the product.
Manas helps to spot early issues with customer and product experience. This could be during acquisition, onboarding, product use, payment, change of address, app upgrade etc.
Earlier you know about the issues, the quicker you will fix them. Fewer customers will be impacted. Customer satisfaction will increase.
All of these leads to lower customer contacts (and cost) and higher product ratings.
Reduce customer contacts and cost by 22%
Increase product ratings by 12% every month
Reduce churn among valuable customers
Increase customer satisfaction and retention.
retention
A complete retention process.
Retaining customers is difficult. But highly valuable.
Companies successful at customer retention monitor, track and curate the entire customer experience. From onboarding to usage to upgrades.
Even when technical monitoring show healthy systems, customers often have made experience.
Manas tracks the customer's experience of the product, journeys, payments and other processes. You are alerted as soon as something goes wrong.
Manas also identifies customers who are likely to churn, and the reasons for leaving.
Identifies customers who are about to leave
Monitors product faults, feature defects
Monitors customer experience issues
In different countries and languages
central hub
A centralised hub.
A single unified hub for all your customer experience data.
Monitor product and experience issues, prioritise them, connect to the development team, resolve them before it impacts more customers.
Manas makes it easy to track, search, analyse and report current and historical issues.
Our unique AI technology makes it quicker and cost effective.
One stop hub for all retention related issues
Easy to communicate across the organisation
Integrated with different data systems
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Amazon
Telegram
Zendesk
Slack
AppStore
SurveryMonkey
Intercom
Trustpilot
Microsoft Store
Youtube
Typeform
Freshchat
Discord
Livechat
Google Play
Steam
Zapier
Intercom
Zendesk
Telegram
Freshchat
Google Play
AppStore
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
Amazon
SurveryMonkey
Youtube
Slack
Zapier
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
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Testimonials
Not convinced? Hear from our customers
Manas AI is a great partner to work with
Their alerts make us rapidly aware of defects in features, product, customer journeys. It has improved our customer satisfaction, product quality while lowering costs.
Manas AI is a great partner.
Cost Effective Retention Product
And the Manas team is great. They are highly responsive and competent.
Retention is our strategic focus today. Manas AI is critical to our efforts.
Manas AI helps us on multiple fronts: identifying customers at retention risk, identifying sources of risk. They do it across countries, which highly helpful
Increased Product Ratings by 30%
Manas AI is often the first channel to alert us. Their alert system is highly valuable in improving product quality and increase our ratings.
6%
12%
22%
Our Plans
One to suit your need.
We are easy to start.
Advanced
Enterprise
Start reducing your costs right now.
A single AI based platform to identify emerging issues, and help you reduce your customer contacts and costs.
