Manas for Product
Use Manas X to increase product ratings by 12%
Simple, Quick and Inexpensive
Simple, Quick and Inexpensive
Manas uncovers critical product defects very early. This helps you prioritise and fix the defects urgently.
This reduces the time to fix, volume of defects and number of customers affected.
Higher product quality leads to higher product ratings. This improves product reputation and acquisition rate.
Manas can improve product quality by upto 12% every month.
Manas spots customer experience and product issues as they emerge. This continually improves customer experience and satisfaction.
We gaurantee that!
Easy to start - no code or IT resources required.
Manas sends you alerts when the experience is going wrong for customers.
This could be new issues, or spikes in existing issues.
If your customers speak multiple languages, Manas has it covered.
Manas does not acquire or keep any personal data. We are compliant with GDPR and other data protection laws.
No effort required from your teams, including IT. Manas uses AI and automation to do the work.
product quality
Increase Product Ratings.
Product rating is a good measure of your product quality. If the quality goes down, customers will feed back and rate your product low.
This has an impact on your product reputation.
It also affects new sales, as customers go to higher rated products.
In Agile product development and rapid releases, defects inevitably creep in. The challenge is to find these defects quickly and fix it quickly.
Manas tracks all different customer channels to spot and alert you on product defects. Manas also gives details on predicted volume and intensity. This helps you reduce the time to fix.
A low time to fix means fewer customers impacted, better product quality and higher ratings.
Higher product quality
Increase of product ratings by upto 12% a month
Increase your reach and beat the competition
Market your content more effectively and weaponize your performance data.
200k
500k
1.5M
2.5M
CHURN
Reduce Churn
Product defects can cause customer dissatisfaction, and lead customers to churn.
We identify unhappy customers, who are likely to leave due to product issues. We highlight the reasons driving the churn.
Reducing churn is a powerful driver of growth.
Identify customers who are likely to churn
Identify the reasons for churn
product experience
Improve the Experience
As every product manager knows, great Product Experience is critical to customer satisfaction and retention. It drives increase in usage and Customer Lifetime Value (CLV).
For brilliant product experience, the product has to work every hour, every minute. When something breaks, it has to be identified quickly and fixed
Manas does that for you. It listens to customers 24/7, and spots product defects and alerts you. Manas also predicts the likely volume and intensity of the issues.
This helps you prioritise and fix the product defects rapidly, leading to a better overall product experience
Identifies and alerts you on product defects
Helps to improve product experience
Global
Multi Language; Multi Country
Your customers may be in the same country but speak different languages. Or your customers may be in different countries.
Manas understands this. The product has been trained in nearly 40 different languages. It has been used in 14 different languages.
Identify and separate global and local issues.
Works in multiple languages and multiple countries
Connected with different data sources
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Slack
Steam
Trustpilot
Telegram
Typeform
Discord
Microsoft Store
Intercom
AppStore
Freshchat
Zapier
Google Play
Zendesk
Amazon
Youtube
SurveryMonkey
Livechat
Intercom
Zendesk
Telegram
Freshchat
Google Play
AppStore
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
Amazon
SurveryMonkey
Youtube
Slack
Zapier
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
Start reducing your costs right now.
A single AI based platform to identify emerging issues, and help you reduce your customer contacts and costs.
