Manas for Care
Use Manas X to reduce contacts by 22%
Transform Customer Experience
Transform Customer Experience
Manas reduces the volume of customer contacts from the first week of use.
In the first year, you will see reduction of up to 22%.
We guarantee that!
Lower customer contacts lead to lower customer care costs.
Reduce your costs. From the first week.
Manas spots customer journey and product issues as they emerge. This continually improves customer experience and satisfaction.
We guarantee that!
Easy to start - no code or IT resources required.
Manas sends you alerts when the experience is going wrong for customers.
This could be new issues, or spikes in existing issues.
If your customers speak multiple languages, Manas has it covered.
Manas does not acquire or keep any personal data. We are compliant with GDPR and other data protection laws.
No effort required from your teams, including IT.
Manas uses AI and automation to do the work.
contact volume and costs
Reduce Customer Contacts and Costs.
The volume of customer contacts is a good measure of the health of the customer experience.
It is also expensive.
One of the key drivers of customer contact volume is the delay in identifying issues in customer and product experience. Due to delays, more customers are affected; more calls, contacts and tickets are raised; customer satisfaction goes down. In some cases, customers may leave.
Manas listens to customers in real time, and alerts you of new and emerging issues. Manas alerts you about spikes in issues.
This helps you to address the issues fast, reducing customer affected. Reducing customer contacts and lowering costs.
Reduce customer contacts by up to 22% in a year
Reduce customer contacts by up to 38% in 2 years
Increase your reach and beat the competition
Market your content more effectively and weaponize your performance data.
200k
500k
1.5M
2.5M
CHURN
Reduce Churn
Reducing churn is a powerful driver of growth.
We identify unhappy customers, who are likely to churn. We also highlight the reasons driving the churn.
We separate them by your segments, making it easy for the marketing team to track and run retention campaigns.
Identify customers who are likely to churn
Identify the reasons for churn
customer experience
Improve the Experience
Brilliant Customer Experience is the cornerstone of high Retention. It is the driver of growth in both customer base and in Customer Lifetime Value (CLV).
To build that cornerstone, listening and addressing issues rapidly is critical.
Our service does that for you. It automates and accelerates understanding of customer experience. Helping you fix and generate love for your brand.
Transform quality of customer journey
Transform customer experience .
multiple languages
Multi Language; Multi Country
Your customers may be in the same country but speak different languages. Or your customers may be in different countries.
Manas understands this. The product has been trained in nearly 40 different languages. It has been used in 14 different languages.
Identify and separate global and local issues.
Works in multiple languages and multiple countries
Connected with different data sources
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
AppStore
Amazon
Google Play
SurveryMonkey
Freshchat
Youtube
Telegram
Zendesk
Intercom
Zapier
Slack
Zapier
Microsoft Store
Zendesk
Livechat
Typeform
Freshchat
Slack
Discord
Youtube
Intercom
Amazon
Google Play
Steam
Telegram
SurveryMonkey
AppStore
Trustpilot
Intercom
Zendesk
Telegram
Freshchat
Google Play
AppStore
Livechat
Steam
Typeform
Discord
Microsoft Store
Trustpilot
Amazon
SurveryMonkey
Youtube
Slack
Zapier
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
Zendesk
Zapier
Youtube
Typeform
Trustpilot
Telegram
SurveryMonkey
Steam
Slack
Microsoft Store
Livechat
Intercom
Google Play
Freshchat
Discord
AppStore
Amazon
Start reducing your costs right now.
A single AI based platform to identify emerging issues, and help you reduce your customer contacts and costs.
