Your co-pilot to Reduce Operational Costs

Manas offers an efficient solution for lowering customer support costs, while elevating the quality of support and enhancing customer satisfaction.

Our platform  monitors interactions between customers and agents across multiple channels, spanning from voice calls to community forums and social media platforms. By doing so, it identifies emerging product and service issues in their infancy. This early detection enables swift resolution, minimising the impact on customers and ultimately improved customer satisfaction.

One of the standout features of our platform is its ability to generate personalised responses for a wide range of issues. This not only streamlines the support process but also delivers immediate cost savings.

As enterprise data becomes progressively unstructured, a significant portion of data, documents, and images undergoes manual, expensive, time-consuming, and error-prone processing.

These common processes encompass various tasks, including onboarding, document management, image tagging, as well as the handling of invoices, bills, and supply chain documents.

Manas presents a transformative solution by automating these processes, delivering immediate cost reductions.

Unlock the potential of your extensive content, knowledge base, and training materials with Manas, making them readily accessible for customer support, internal training, or customer training needs.

Manas leverages cutting-edge Large Language Models (LLM) to automate the discovery, management, and swift delivery of relevant content, ensuring your teams and customers can access the information they need effortlessly.